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We ship most orders within 1 business day of receiving the order from our customers.

We primarily ship with USPS, FedEx, & UPS. Our in transit times quoted are provided to us by the carriers and are estimates not guarantees. Most orders are however delivered within these estimates.

We provide tracking for all shipments and insure all shipments in the event damage should be caused by the carrier. If your order arrives damaged, please contact us right away.

We will gladly ship to most locations on Earth serviced by these three carriers. Shipments outside the 48 contiguous states may and often do incur additional processing days, additional shipping costs and transit days. We will provide you with a quote for shipments outside the 48 states upon request. Requesting a quote for freight does not obligate you to purchase. Quotes are valid for 5 business days and can be obtained by emailing service@directauto.com.

For shipments to international countries (Countries other than the United States), customs, duty and tax fees are additional and will be levied by the government of the receiving country. We have no control over these fees and cannot quote or charge them in advance. We recommend you contact your countries customs department to obtain quotes for these fees prior to placing an order.

We use automation for a majority of our order and shipping processes. Once an order has been received we may not be able to stop, change or cancel a shipment due to its place in the order process. If we can stop or change your order we will gladly do so. Please check your shipping address or ask any questions you have before placing your order. If you do place an order and it ships with your provided information and that information is incorrect, you may be responsible for any incurred fees such as return shipping or restocking fees. If you are international and do not claim your order from customs, they will ship the package back to us and charge us for your customs fees. These will be deducted from any refund.